Account information
Name, phone number and login history may be stored; this is needed for session security and support
This policy language is straightforward, and the records are the same; since 2022, DADA9 has kept security records for 250,461 active users
Three types of data are collected, not much else
Name, phone number and login history may be stored; this is needed for session security and support
Model, operating system and browser signals are observed; this helps detect suspicious logins
How long you stay on a page is tracked; not personal messages, only usage patterns
Controls kept in 4 levels
Only necessary signals are taken; no unnecessary large profiles are created
Identity data is separated; in the analysis table, names are fewer, signals more
Account-based records are retained for a limited time, after which old session data is purged
Regular checks are made; if needed, the Dhaka Support Team provides quick updates
Settings can be changed in 2 clicks
After logging in, open the privacy panel; cookies, notifications and analytics are shown together
Users using bKash or Nagad also get the same panel; the rules are the same for Rocket-based sessions
Consent change steps under 3 minutes
Cookies are small, but the function is important.
Cookies are used to remember language, keep sessions active, and enable secure sign-in; you can also control many aspects from the browser if you wish
Vendors see only limited analytics data; personal account information is not exposed to advertisers
In reports, identities are hidden; Dhaka, Chattogram or other city trends are shown without separate names
Rules are the same even if servers are in
For Bangladesh users, it is important that your account information is treated the same everywhere
Dates will change if new rules apply
If important changes occur, a notice will be shown if desired Help page And Support Center You can view
Finally, your consent in the DADA9 App is in your hands; if you have questions, register and log in, then control from Settings